Ivory and Gold gown
- FEATURES -
- MATERIALS -
The costume is made of high quality satin, tulle and laces.
We will try to make this outfit as close to pictures as possible. Depending on the availability several materials could be changed.
- REQUIRED MEASUREMENTS -
We use custom measurements to create every costume. Also costumes can be made in standard US size. Measurements that are needed:
TURN AROUND TIME
Due to the custom nature of this product manufacturing of the costumes takes 1-6 weeks. If you have a deadline for your order please inform us. Rush manufacturing may also be available.
Shipping takes 6-16 business days. Please place the order in advance to make sure it will arrive in time. We cannot be responsible for any delay caused by postal service. Tracking number is always provided.
Refunds and Returns
- REFUNDS AND RETURNS -
Due to the custom nature of the items we do not provide refunds.
We cannot be held responsible for any delays caused by the postal service. Refunds can not be given if such occurs.
Returned item must be UNWORN /UNUSED . If an item is found to be worn or used and returned, a refund will not be given and the item will be sent back to you. A 15% restocking fee applies .
If your item is approved for return, please provide a tracking number. You are responsible for shipping fee. No refund will be issued until item gets back to us.
We do not replace items that are damaged due to your improper care, tear.
- EXCHANGES -
If you received the wrong item please contact us as soon as possible. In this case we will be able to exchange the item.
We will not provide an exchange in case the order was placed with the wrong measurements or size. Please check the sizing or accuracy of provided measurements before check out.
- CANCELLATION -
We are able to offer a cancellation / refund if the item has not been made or shipped.
We do not refund or replace orders in case of improper care, normal wear and tear.
We accept payment via PayPal payment system. As soon as you place the order on our website the payment will go through PayPal which makes every transaction securely protected by PayPal's Buyers and Sellers protection policy.